At KaufenKamagra, we prioritize customer satisfaction and strive to deliver high-quality products. Due to the nature of our products, we have specific guidelines regarding returns and refunds. Please read this policy carefully before making a purchase.

1. Return Policy

• For safety and hygiene reasons, we do not accept returns on any medication or healthcare products.
• If you receive a damaged, defective, or incorrect product, you must contact us within 7 days of receiving your order.
• Returns will only be accepted if the product is unopened, unused, and in its original packaging.

2. Refund & Replacement Policy

We offer refunds or replacements under the following conditions:

✅ Damaged or Defective Products: If your order arrives damaged or defective, contact us with clear photos of the product and packaging.

✅ Incorrect Order: If you receive the wrong product, we will arrange a replacement or refund after verifying the issue.

✅ Lost or Undelivered Orders: If your order is lost in transit and does not arrive within 30 days, we will offer a full refund or reshipment.

3. Non-Refundable Situations

❌ Change of Mind: We do not accept returns or refunds if you change your mind after purchase.

❌ Incorrect Shipping Address: If you provide an incorrect or incomplete address and the package is lost, we are not responsible for refunds.

❌ Delayed Shipments: While we strive for timely delivery, minor delays due to customs or logistics are beyond our control and do not qualify for refunds.

4. How to Request a Refund or Replacement

To request a refund or replacement, please follow these steps:

1. Contact our support team at support@kaufenkamagra.com within 7 days of receiving your order.
2. Provide your order number and clear photos of the product/package (if applicable).
3. Our team will review your request and respond within 48 hours.
4. If approved, refunds will be processed within 5–7 business days to your original payment method.

5. Contact Us

For any questions about our return policy, feel free to contact us:
📧 Email: support@kaufenkamagra.com